Privacy Policy

Effective Date: August 6, 2026
Business Name: The Maker Farm, LLC
Location: Le Roy, Illinois
Contact Email:customerservice@themakerfarm.net
Phone: 309-808-8631

Welcome

At The Maker Farm, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our shop, place custom fabrication or retail orders, communicate with us, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make a purchase, request a custom 3D printing or laser engraving quote, communicate with our customer service team, or sign up for updates.

This information may include:

  • Contact Information: Name, billing/shipping address, email address, and phone number.

  • Transaction Details: Records of products purchased, custom project specifications, digital files/designs provided for fabrication, and payment details (processed securely through third-party payment providers; we do not store full credit card numbers).

  • Communications: Messages, emails, or notes regarding customer service inquiries or project revisions.

2. How We Use Your Information

We use the information we collect to operate and improve our business operations, including:

  • Fulfilling, processing, and shipping your custom fabrication, 3D printing, laser engraving, and retail orders.

  • Communicating with you about your order status, project proofs, quotes, or customer service requests.

  • Complying with legal obligations, tax requirements, and internal record-keeping.

  • Improving our product offerings and workshop workflows.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (such as shipping carriers like FedEx or payment processors), strictly for the purpose of completing your transactions.

  • Legal Compliance: When required to do so by law, court order, or governmental regulation, or to protect the rights, property, or safety of The Maker Farm, our customers, or others.

4. Data Security

We take reasonable and appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights & Choices

You have the right to request access to the personal information we hold about you, ask for corrections, or request that we update your details. If you have any questions about your data or wish to update your preferences, you can reach us directly at 309-808-8631.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted directly through our communication channels or shop notices with a revised effective date.